Simple Unified Communications

In today’s global marketplace communication is key to success. Netshield Unified Communications (UC) leverage's the power of VoIP to integrate different communication tasks. It has a simple and scalable architecture bringing together VoIP telephony, instant messaging, video conferencing, mobility, presence and collaboration capabilities into a unified business environment.

The fully managed on-premise phone system allows on-site and remote users communicate seamlessly. End-users can use built-in tools with little training; a few clicks users can change a simple call to a collaborative conference call.

Productivity Tools and Applications:-

Unified Messaging to deliver voice, fax and email messages to single application such as Outlook inbox
Auto-Attendant for automated routing of calls to an extension without intervention of a receptionist.
Conferencing for ad-hoc and scheduled conference calls with online collaboration capabilities
Click-to-call for fast dialling contacts directly from the computer
Extension assignment and simultaneous ringing to make and receive calls anywhere, anytime.
Contact Centre to connect customers to the right agent at the right time
Solutions for teleworkers using either a soft phone application on the computer or a secure remote desktop phone.
Mobility applications to make and receive calls and access Unified Communications applications from a smart phone.

For information on Netshield Unified Communications solutions contact us today.